Soulmate support
How can we help?
Whether you have a question about your account, a safety concern, or an idea that could make Soulmate better, we'd like to hear from you.
Email our team
feedback@joinsoulmate.appAdd a few details about what you need help with so we can respond as clearly as possible. Never send your password, verification codes, or full payment information.
Account and sign-in
Tell us which sign-in method you use and the email address on your account.
Membership and billing
Include the platform where you subscribed and a brief description of the issue.
Safety and reporting
Share the relevant name and context so our team can review your concern carefully.
Bugs and feedback
Let us know what happened, what you expected, and which app version you are using.
Soulmate is operated by small talk labs, inc. For information about how we handle your data, read our Privacy Policy. Our service terms are available in the Terms of Use.