Connect thoughtfully
Report and block
Controls where you need them
Report and Block controls are available on a person’s profile. They are also available in an active chat. Blocking removes the connection. It prevents future matching. Authorized personnel may review reports and relevant context.
Voice privacy
Your recording stays out of introductions
Soulmate processes voice conversations as described in the Privacy Policy. This includes recording, transcription, and storage. Your voice recording is not shared with matches. Neither is your full conversation or transcript. Shared Stories may add selected text insights.
Before meeting in person
Keep personal details personal
Take your time. Avoid sharing your phone number, home or work address, financial information, or other sensitive details too soon.
Choose a public first meeting
Meet in a busy public place. Tell someone you trust where you are going. Arrange your own transportation.
Trust your judgment
You can end a conversation or date at any time. If you are in immediate danger, contact local emergency services.